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June 23 - June 24
2021 Case Management Summit

  • Date
    June 23 - June 24
  • Location
  • Speakers
    8 Professional Speakers

2021 Case Management Summit

Wednesday, June 23, 2021 | 10:00am – 4:45pm ET
Thursday, June 24, 2021 | 10:00am – 4:30pm ET

NABITA is pleased to announce the 2021 Case Management Summit, a unique event designed to provide participants with the skills and knowledge needed to implement case management services. The summit will deliver an overview of high-impact case management practices, as well as focus on the application of case management techniques with unique populations. 

This event is ideal for administrators in either a full-time case management role, or in a position where case management services are part of their overall job duties. Those working with the BIT, student conduct, academic support, disability services, and even front office customer service will benefit from this summit.


Member Rate:


Non-Member Rate:


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Save 15% when you bundle both Case Management certification trainings and the Case Management Summit!

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Package Only

Recording Package Rate:


The Recording Package is available for pre-purchase and will be available 7-10 days after the event. Please note, the recording package will not include the Live Q&A’s or Roundtables.

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Conference Schedule

Opening Keynote: Case Management is the Answer (To So Many Questions)

10:00am - 11:30am ET

The work of Case Managers is seldom celebrated. It does not result in awards and is rarely featured in the high gloss catalogs of our Universities. However, the individual outcomes, systemic impact, and exponential growth of this profession would argue that it should be. Dr. Ashley Blamey will discuss the history of case management in higher education, and describe the universal application of case management skills in micro and macro problem solving in higher education and beyond.

Two Sets of Standards, One Application

11:45am - 1:00pm ET

As a new profession in higher education, the work of case managers has long been built on “common” practice. Looking to formalize this work and establish best practices across the field, both the Council for the Advancement of Standards, in partnership with the Higher Education Case Manager’s Association, and NABITA have published standards for case management in higher education. Join the Presidents of HECMA and NABITA to learn about how these two sets of standards are aligned and how they can be implemented in tandem. Whether your school has case management as a position or you are practicing case management as a process, presenters will discuss strategies to enhance your efforts and ensure your programs and process are in line with national standards of practice.

Breakout Session

11:45am - 1:00pm ET

Session title and description coming soon!

Can I Talk to Them About This? FERPA Considerations for Case Managers

2:00pm - 3:15pm ET

Given the range of responses from parents/guardians, as well as from faculty and staff, regarding a student in distress or who poses a threat, BITs and case managers are often left wondering when and how they should notify or communicate with others. To provide guidance around how and when non-clinical case managers can communicate with others about a student of concern, presenters will provide an overview of the Family Educational Rights and Privacy Act (FERPA).  Additionally, presenters will explore strategies for leveraging communication with faculty, staff, and parents/guardians, within the bounds of FERPA, to better serve the student and the greater community.

Reducing Silos Across Case Management

2:00pm - 3:15pm ET

Session description coming soon!

What Case Mangers Need to Know About Title IX

3:30pm - 4:45pm ET

Session description coming soon!

The Art of Engagement: Using Motivational Interviewing During Challenging Student Conversations

3:30pm - 4:45pm ET

Effective decision-making for BITs depends on a variety of factors, including the quality of the information gained from interviews with at-risk students. Even the most experienced professional can be challenged during these conversations since students often enter these interactions guarded, angry, hopeless and fearing for the worst. Motivational interviewing (MI) offers professionals a practical, common-sense style to engage students in difficult conversations through a caring, empathic and collaborative approach. This program will offer participants a brief overview of MI theory and principles, specific early interview MI engagement strategies, skills to respond more effectively to the reactive student, and ideas for structuring interviews that both elicit needed information, while also respecting the student’s readiness to move into more difficult topics.

Managing Suicidal Ideation and Behavioral Health Hospitalizations

10:00am - 11:15am ET

Behavioral health hospitalizations due to suicidality, thoughts of harm to others, or inability to care for oneself, can be stressful and challenging both for the student experiencing the hospitalization and the school community. Administrators often struggle with wanting to determine if a student is ready to return to school when there are due process, ADA, and other regulations that provide protections to students as they access their education. Leveraging their legal, administrative, and mental health backgrounds, presenters will discuss strategies for managing risk, supporting students, and managing safety during and after a behavioral health hospitalization.

Knowledge, Insight Strategies and Structure (KISS Framework)

10:00am - 11:15am ET

Grand Canyon University, following the evidence-based framework of Knowledge, Insight Strategies and Structure (KISS Framework) and created by Community Resilience Initiative, has created innovative BIT and TAT programs. These programs include a case management model that is designed to be structured, consistent to the NABITA model, yet focuses on helping to teach the skills the student lacks while resolving the problems that tend to precipitate challenging behaviors.

Working Hand in Hand: Law Enforcement and Counseling Response to a Mental Health Crisis

11:30am - 12:45pm ET

During 2020, there have been multiple challenges and frustrations among law enforcement, protestors, BLM, and other marginalized groups that found themselves being treated aggressively and unfairly by law enforcement. There have been several instances of aggressive, violent, and even deadly responses to an individual experiencing a mental health crisis. NABITA advocates for a middle ground of increased police transparency, mental health and crisis response training, and an emphasis in encouraging intentional and collaborative crisis responses between law enforcement and mental health professionals. Law enforcement only responses tend to be safer for those intervening but often can lack the mental illness awareness and crisis de-escalation skills needed to calm those in an acute crisis. Counseling only responses raise the risk of staff harm and may put those trying to help the student at an increased risk. This training will address the current tension around how to best respond to a mental health crisis in the classroom and around campus and provide strategies for employing a collaborative response.

Increasing College Persistence and Retention; Social Work Case Management Model

11:30am - 12:45pm ET

Learning for Life at Rhode Island College is a Student Success office that collaborates with the RIC School of Social Work to train and supervise social work interns and graduate assistants who serve as peer mentors for RIC students. Learning for Life’s Navigator-to-Scholar model of support provides comprehensive services through a linkage to on and off campus resources and opportunities.

L4L’s retention rate was 12.3% higher than the overall Rhode Island College first-year retention rate for students entering in fall 2014. This was the last time a full program evaluation was completed but our results have been very promising since, with years of data indicating that L4L students persist at equal or higher rates than the overall RIC population, despite facing the most significant obstacles to graduation.

Trauma Informed Practices for Case Managers

2:00pm - 3:15pm ET

Session description coming soon!

Emergency Room Visits: Building Relationships that Help us Help our Students

2:00pm - 3:15pm ET

Successfully navigating a student emergency room visit requires strategic partnerships and building relationships with campus and community resources.  Identifying stakeholders, establishing processes, and ensuring ongoing collaboration and communication is key.  Presenters will discuss these relationships from the initial crisis call through discharge or inpatient admission with stakeholders such as: Public Safety, On-call crisis teams, hospital staff, community crisis counselors, students, and parents.  Additionally, the presenters will guide the group through a complex case study that ties all these pieces together.

Closing Panel

3:30pm - 4:30pm ET

Panel title and description coming soon!

Event Speakers

Ashley Blamey

Title IX Coordinator, University of Tennessee Knoxville

Captain Thomas Calucci

Captain, UTSA Police Department

Carrie Smith, Ph.D.

President, HECMA

Joseph Vincent, M.L.S.

Senior Associate, TNG

Kim Pacelli, M.Ed., J.D.

Partner, TNG

Makenzie Schiemann, M.S.

President, NABITA; Vice President, Behavioral Intervention and Threat Assessment, TNG

W. Scott Lewis, J.D.

Managing Partner, TNG

Call for Proposals

The Call for Programs closed on April 30, 2021. Notifications of acceptance/rejection were sent electronically on Tuesday, May 4th. Please check your junk or spam folder if you did not receive this e-mail.

Please see below for session information:
  • Breakout sessions are 75 minutes long
  • We are seeking sessions which present information in the following areas:
    • Innovative case management practices or programs
    • Research related to case management
    • Assessment or interventions related to specialized populations
    • Threat, crisis, or violence prevention, assessment, or intervention best practices
    • Model case management practices
  • Selections will be based on the following criteria:
    • Relevance to the topics of prevention, assessment, model programs, and case management
    • Completeness, detail and professionalism of the proposal
    • Evidence‐based, promising and innovative model programs/practices are welcome
    • Engaging format, presenters and/or concepts
  • You are encouraged to submit multiple proposals
  • If your program is selected, the presentation abstract provided in the application will be included on the event site. Please make sure the abstract clearly conveys the objective, theme, and style of the presentation.

There are two ways to participate in the Case Management Summit. You can attend live or purchase a recording package for viewing at a later date.

Attend the Summit Live

Member Discounted Pricing: $249/person
Non-Member Pricing: $349/person
Save 15% when you bundle both Case Management certification trainings and the Case Management Summit! To learn more, please click here to visit the Training and Certification page.

Recording Package Only

Recording Package Only: $249/person
Click here to purchase the recording package!
The Recording Package is available for pre-purchase and will be in your digital library by July 9, 2021.
Please note, the recording package will not include the Live Q&A’s or Roundtables.

FAQs / Find Your Answers

All registration fees include attendance for both days of training and extensive training materials. Registration fees apply to all attendees, including Super Members and retainer clients.

All individuals who purchase the recording package will receive access to all conference sessions except live Q&A’s and roundtables.

NABITA reserves the right to record any of our courses. Participating indicates your assent to being recorded, and for that recording to be used by NABITA for any purposes. If you prefer not to be recorded, please contact us once you register, and we will make arrangements for your participation without identification.

The Case Management Summit will be hosted virtually, via Zoom.

Upon purchase, you will receive a confirmation email providing you with the link to the NABITA Event Lobby. This page will provide you the information for the Summit. Zoom links and materials will show up 3 days prior to the Summit start date.

The slide materials and recordings are available 3 months after the Summit.

If you purchase the Recording Package only, you will have access indefinitely within 7-10 days after the Summit ends.

Save 15% when you bundle both Case Management certification trainings (Case Management Standards & Best Practices and Case Management Advanced Interventions) and the Case Management Summit!

By clicking on the ‘Register Now’ links in each course offering, you will be offered a discounted Summit rate prior to check out.

The 15% discounted rate can only be purchased in conjunction with our Training & Certification Courses at point of purchase, as we cannot add in the discount after purchase.

Click here to view all of our upcoming Case Management Training & Certification courses.

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