Andrea Ortega is a licensed clinical social worker and holds a Doctor of Education in Higher Education Leadership and Policy. She sits on BIT teams for faculty, staff, and students at the University of Texas at Austin. She previously directed the Student Outreach and Support office, which is responsible for emergency funding, addressing behavioral concerns, conducting risk assessments, and notifying faculty of student concerns. Currently, she supports the Office of the Executive Vice President and Provost by engaging with academic leadership on risk and policy matters.