ConcernCenter Platforms: Connecting Concerns with Solutions
ConcernCenter is an online resource hub—fully customized to reflect the branding of a school or organization’s community—where students, families, and community members can simply type in a concern (e.g., a student being bullied, a child having trouble making friends, or someone experiencing thoughts of suicide) and receive relevant resource results within the school or the local community. The platform is designed with the end-user in mind. Its clean and easy-to-navigate interface allows users to communicate their concerns and receive appropriate support options.
All ConcernCenter sites are ADA compliant, available in over 100 languages, can be linked to anti-bullying or other student report forms, and include monthly data analytics to support school climate awareness. Following a four-step implementation process, ConcernCenter’s Product Support Specialists manage ongoing site maintenance, ensuring that links and contact information remain accurate and accessible. ConcernCenter functions as a partner in resource wayfinding, removing the guesswork from knowing where to turn when a student is struggling.
Their Concerns, Your Resources, One Platform
Easy To Use
ConcernCenter made it easy to connect your people with resources within and outside of your organization. Simply connect concerns with resources that matter most to your people, so they can find the support they need in just a few clicks.
Customizable
Your organization is unique. So is your version of ConcernCenter. Simply customize it to reflect the specific concerns and resources unique to your organization. ConcernCenter is personal—a helping hand directly from your organization to your people.
Accessible
Everyone has concerns. ConcernCenter made sure that everyone can find the resources they need to solve them. ConcernCenter is easy to use, safe and accessible. Our platform is Section 508 compliant as well as fully compliant with Americans with Disabilities Act (ADA) levels A/AA.
Responsive
Concerns and resources can change over time. ConcernCenter includes analytics so you can see which concerns and resources are being used most often, so you can quickly adjust your support strategy to meet changing needs.
Available ConcernCenter Platform Options
ConcernCenter Basic
ConcernCenter Basic includes the Core version of the ConcernCenter platform. This version is fully customizable, available in over 100 languages, ADA compliant, and includes monthly data analytics. This package is ideal for individual schools or organizations with a unified set of concerns and resources. A “Lite” version is also available, which includes only virtual, universally accessible resources—ideal for organizations seeking to provide 24/7 support alternatives.
ConcernCenter Pro
ConcernCenter Pro provides access to any of three platform types: Core, Multi, or ZIP code. Each type offers a distinct user experience tailored to different school or district structures. The Multi platform, for example, allows resources to be associated with specific sites so users receive relevant options based on their location. The ZIP code platform enables searches for support within a 5-, 15-, or 50-mile radius. This package also includes access to a Virtual Resource Bank (containing 250 pre-vetted virtual support options) and a Resource Update Form for easy platform maintenance.
ConcernCenter Enterprise
ConcernCenter Enterprise includes all features of the Pro package, with additional access to up to 100 local resource listings (those already available within a school or organization’s community). This package also offers the ability to activate a Crisis Response Module—providing real-time access to support and updates during emergency or crisis scenarios. This module is pre-loaded with essential resources to ensure timely deployment and response.
Exclusive For NABITA: ConcernCenter Lite
NABITA integrated ConcernCenter Lite for all Super Members/K-12 Professional Development Package holders as a complimentary feature to support our members’ crucial work.
ConcernCenter Lite is an indispensable asset for NABITA members looking to supercharge their approach to student care. This benefit offers access to an extensive library of over 250 virtual resources vetted by a panel of mental health professionals. These resources include websites, apps, podcasts, and more, providing a wealth of knowledge and tools at your fingertips.
Navigating Mental Health: Revolutionizing Access to Resources
Student mental health has become an increasingly critical issue. Administrators, staff, and educators foster supportive environments, but ensuring that students have access to the right resources can be daunting for any institution. ConcernCenter, a NABITA partner, has a solution. The interactive platform is designed to simplify the process of identifying and accessing support services for mental health and general well-being.
Learn more from Erin Halligan-Avery, Ph.D., the CEO and President of ConcernCenter.