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Member Spotlight: Aaron L. Austin

What is a challenge you face doing behavioral intervention work?

Our Care Team management has become so overwhelmed that we often don’t often get to fully utilize the strengths of our BIT. We also need to formalize our process.

What is a successful achievement you have had doing BIT work?

To date I think our most successful BIT work has been helping recognize where the university has blind spots and how we can be better prepared and use the information held in our various areas.

Why did you become a member of NABITA?

I value the work NABITA does to help establish a singular resource for best practices. They have a wealth of knowledge available not only through staff but via documents that can be shared.

How does having a BIT/CARE team increase your school safety/ability to provide student support?

We are able to have more eyes on students. Our Care Team has done a great job being recognized on campus so that campus partners are putting students on our radar before they fully descend into crisis.

How has NABITA helped you to be a better professional?

I value the opportunity to engage with other professionals who are doing/have done the work. They provide support and insight that I can then immediately use on our campus.

What is one way you practice self-care doing such intense work?

I try to laugh when I can. I might even try to lighten the mood in a meeting (in an appropriate and sensitive way).

What is one piece of advice you would offer your fellow practitioners?

We are all doing the best we can and that is all we can do. If we do this work at the detriment of ourselves, then we cannot be there for the next student who needs us.

How has having a BIT/CARE team improved the experience of students, staff, and faculty at your institution?

We have been able to provide more support for students and helped alleviate some of the stress felt by staff and faculty.

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