Case Management Community of Practice (NABITA-CM)

Case managers in the higher education setting provide goal-oriented and strengths-based assessment, intervention, and coordination of services to students experiencing academic, personal, or medical difficulties in order to assist them in removing barriers to success and in increasing their holistic well-being.


Welcome to a newly organized list of resources related to case management and the BIT. NaBITA’s new COP for case managers is designed to be a community to support the work case managers are tasked with completing.

The NABITA-CM COP is made up of three main areas:

  1. Discussion Group: We are launching a discussion group related to case management practice. This group will include contributions from NaBITA board members on practical, takeaway materials, the sharing of resources, and a searchable database. To join, make sure you have a NaBITA membership (at any level) and email Makenzie Schiemann, M.S. or Brian Van Brunt, Ed.D. to request to be added.
  2. Monthly podcast: Makenzie and Jamie Molnar, LMHC, will be hosting a monthly Case Management podcast for members. Links to each podcast will be posted on the discussion group.
  3. NaBITA-CM Landing Page: You are here now! This page will be updated with additional resources for Case Managers. Take a look below.

The NaBITA-CM COP is available for all NaBITA members, regardless of the position you hold.

To join the COP discussion group, please email Makenzie Schiemann, M.S. or Brian Van Brunt, Ed.D.

To join NaBITA and gain access to the NaBITA-CM Community of Practice, please click here.


Case Management Summit: Doing the Work

Hosted by American River College
Sacramento, CA
October 7th & 8th, 2019

This two-day course is designed to provide participants with the skills and knowledge to implement case management services. The course will deliver an overview of high-impact case management practices as well as focus on the application of case management techniques with unique populations.  Using an interactive format, participants will watch video demonstrations of case management services in action and then engage in discussion with the presenters and fellow participants regarding the skills and techniques demonstrated in the video.

Unlike other certification courses through NaBITA or training events, the entire focus of this summit will be on practical skill development to assist Case Managers and those working with the BIT to improve their interactions with students, faculty and staff.

Click here to learn more information and to register for the summit.

Coming Soon!

NaBITA is excited to announce the upcoming book, A Practical Guide to Case Management in Higher Education. Written by Makenzie Schiemann and Jamie Molnar, with help from over a dozen experts, this guide book will assist new and seasoned case managers better perform their jobs and stay current in the latest trends. A sample table of contents is available here.

Available November 2019, $45.95 for hardcopy + PDF and $34.95 for just the PDF.

Free Resources

Sample Forms and Templates:

  1. Sample Informed Consent (coming soon)
  2. Sample Intake Form and Informed Consent (coming soon)
  3. Sample Case Management Screening Form (coming soon)
  4. Non-clinical case management job description (coming soon)
  5. Clinical Case management job description (coming soon)
  6. Sample Outreach Timeline

Case Management Articles & Whitepapers

  1. The 2012 NaBITA Whitepaper: Case Management in Higher Education
  2. A Case for Case Management article
  3. Student Affairs Case Management: Merging Social Work Theory With Student Affairs Practice
  4. Identification and Support of At-Risk Students Using a Case Management Model
  5. Articles on Case Management from the Journal of Campus Behavioral Intervention (J-BIT):

NaBITA Standards

In 2019, NaBITA launched best practice standards for Behavioral Intervention Teams. Take a moment to review the two-page executive summary, a detailed Whitepaper for BITs, and a research article that supports the creation of the standards.

Tips of the Week on Case Management

  1. Need to Hire a Case Manager?
  2. Thoughts on Case Management in Higher Education
  3. Helping Students After a Behavioral Health Hospitalization
  4. Managing Caseload
  5. What’s in a Name? Clinical v Non-clincial Case Managers
  6. Case Management Interventions: Doing with v. Doing for
  7. Case Management Best Practice Recommendations Part 1
  8. Case Management Best Practice Recommendations Part 2

Video Products

Case Management Orientation Video: Take a moment to hear NaBITA board members Jamie Molnar and Lina Ladyzhenskaya talk about Case Management in an eight-minute video.

NaBITA Products



Case Management Programs in Higher Education

Listed below are several of the larger and more established Case Management programs in Higher Education. These are listed as a resource for those looking to network and connect with others who have established this work at various institutions across the country. Please contact Makenzie or Brian to be added to this list.

  1. Tulane University
  2. University of Utah
  3. University of Colorado Denver
  4. University of South Florida St. Petersburg


  1. Higher Education Case Management Association (HECMA): Formed in 2011, this group of practitioners advances the work of Case Managers in Higher Education. They offer a yearly roundtable as well as an active listserv for members.
  2. Council for the Advancement of Standards in Higher Education (CAS): In 2019, CAS published Standards for Case Managers in Higher Education. This strategic planning document is useful for administrators and those looking to conceptualize the formation and operation of Case Managers in Higher Education.

Got a question? We’ve got an answer!

Makenize Schiemann, M.S.
Associate Director, NaBITA (FL)
Case Management, System Development, BIT Training, Threat  Assessment

Brian Van Brunt, Ed.D.
Partner, TNG (LA, NH)
Threat Assessment, BIT Training,
Classroom Management,
Burnout Prevention

Erin Halligan-Avery, Ph.D.
Board Member, NaBITA (NY)
App and Technology Development, Wellness and Prevention, Mental Health, System Development

Lina Ladyzhenskaya
Board Member, NaBITA (CA)
Case Management, Community College, Mental Health

David Denino, LPC, NCC
Board Member, NaBITA (CT)
Suicide Prevention, Red Cross Postvention,
Mental Health First Aid, Prevent Another Student Suicide (PASS) and Lend a Hand Programs

Jamie Molnar, LMHC
Board Member, NaBITA (FL)
Case Management, Mental Health, Life Coaching, Yoga, Counseling