Dr. Joseph Allen possesses over ten years of experience in Higher Education and is currently the Director of Community College Pathways at National University. Most recently, he served as the Director of Student Development & Engagement for over five years, and Adjunct faculty member for over two years, at Ashford University, a predominantly on-line University serving over 45,000 students. Joseph’s previous roles include Director of Student Affairs & Career Services, Director of Residential Life & Housing, International Student Advisor, Director of Student Development, and Adjunct Faculty member with the Art Institute.
Joseph leverages his early-career hospitality experience and foundation in student development theory to provide best in class programs and services to on-line and on-ground higher education institutions. Joseph recognizes that many students find themselves overwhelmed and frustrated by the processes institutions create. He maximizes available technologies and staff to mitigate those anxieties, including cultural shock, school-work-life balance, etc. Not only does this provide students with confidence and stability, it also helps institutions support and retain students frustrated with their online learning experiences.
Joseph’s higher education leadership expertise includes managing Student Affairs, Career Services, The Office of Student Conduct and Community Standards, Behavior Intervention, Residential Life, International Student Advising, Clubs & Organizations, Honor Societies, Peer Mentoring, Military Development & Engagement, and New Student Orientation.
Joseph’s educational background includes an Ed. D. in Community College Leadership from San Diego State University, a Masters of Arts in Post-Secondary Education Leadership with an Emphasis in Student Affairs from San Diego State University, and an Undergraduate degree in Parks and Recreation Management from Northern Arizona University.
Joseph has presented on several topics to the higher education community including:
- Online Behavior Intervention Teams
- Online Student Conduct: Procedures, Compliance & Assessment
- Collaborative Approaches to Online Community Well-being
- Assessing & Improving Informal and Formal Student Conduct Processes in an Online Environment
- Addressing Title IX Compliance in the Online Environment
- Addressing Title IX Matters in an Online Environment
- Engaging Distance Education through Community Service
Joseph is available to provide training on the following topics:
- Creating an Online Office of Student Conduct and Community Standards
- Developing and maintaining an online Behavior Intervention Team (BIT)
- Improving customer services in higher education
- Establishing and growing a Student Community Standards Committee
- Expanding developmental sanctions to include rubric based reflective essays
- Development and growth of faculty and staff to support students through personal coaching sessions
- Faculty and Staff training for mitigating and resolving escalated and concerning behavior