20 Minutes to…Trained: Reporting Mechanism and Triage

This 20-Minutes to… Trained session explores the critical role of reporting mechanisms and triage processes in effective Behavioral Intervention Team (BIT) operations. NABITA experts discuss how institutions can create accessible, user-friendly reporting systems that encourage community members to share concerns early and often. Participants will learn best practices for receiving, documenting, reviewing, and triaging referrals, including the use of objective risk assessment tools to determine urgency and identify appropriate next steps. The session also examines common reporting pathways, the importance of consistent triage practices, and strategies for ensuring concerns are routed efficiently for support, intervention, or emergency response. This session is an excellent opportunity for teams seeking to strengthen their referral processes, improve early identification of concerning behavior, and enhance the effectiveness of their threat assessment and intervention efforts.