Makenzie Schiemann, M.S.

Makenzie Schiemann is the Vice President of Case Management Initiatives at TNG and the Executive Director for the National Behavioral Intervention Team Association (NaBITA). Makenzie started her professional career as a teacher working in middle grades education, but has spent the last nine years in higher education overseeing the behavioral intervention team, case management program, and victim advocacy department at both a small private college and a large public university. She earned her B.S in Education from Ashland University, her M.S in Educational Psychology, Community Counseling from Southern Illinois University, and is currently enrolled in the University of South Florida Ph.D. program for Higher Education Administration.

Makenzie spent three years as the Director for Student Outreach and Support, the Director for the Center for Victim Advocacy, and the Chair of the Students of Concern Assistance Team at the University of South Florida. In these roles, Makenzie developed comprehensive protocol manuals for both the case management program and the victim advocacy department which aligned with best practice standards and served as a model for other institutions in the development of their policies. Prior to working at the University of South Florida, Makenzie served for six years as the Director of Outreach Services and Health Promotion at Eckerd College where she oversaw the case management program and chaired the Intervention Team. She also developed and implement all health promotion initiatives including a comprehensive violence prevention campaign.

Prior to working in higher education, Makenzie taught 8th grade in the Kentucky K-12 public education system. In this role, Makenzie also served on the school’s Crisis Response Committee, developing strategies for preventing and responding to crisis incidents including school-wide behavioral trends, acts of physical aggression, and active shooter scenarios.

Makenzie has presented at numerous national conferences including NASPA, the Higher Education Case Manager’s Association (HECMA), NaBITA, and ASCA. Additionally, she has presented various online trainings, conducted research on case management practices, and written publications on case management work. She currently serves on the advisory board for NaBITA, is an editor for the Journal for Behavioral Intervention Teams, and has previously served on the leadership board for the Higher Education Case Managers Association (HECMA). Her areas of expertise include policy and program development for behavioral intervention teams, case management, and victim advocacy, strategies for chairing behavioral intervention teams, research and assessment, and strategic planning for comprehensive educational and awareness programming.

To bring Makenzie to your campus, please contact Jamie Kelly at or 610-993-0229 x 1016.

If you’d like to speak with Makenzie directly, please email